Passionate healthcare professionals & complete staffing solutions for your family or organization
Trusted for over 25 years, Staff Relief is one of the leading providers of home and community healthcare services in Ontario’s healthcare industry. Staff Relief focuses on delivering exceptional professional care, centred around helping clients achieve the highest quality of life possible. Our 700+ caregivers believe in being the health care difference in our clients’ lives. With trustworthy and certified healthcare providers, you can be sure that you will get the personalized and quality care you deserve. Our clients can expect a customized plan to preserve independence and safety, providing the comfort and support to live better.
Fully Accredited
25+ Years Experience
700+ Caregivers
Our Services
Complete care solutions for families & organizations
Personalized in-home support for individuals and families. From personal care to specialized nursing, we help your loved ones live safely and comfortably at home. If your loved one is in a hospital or a retirement home, you can also book us to help them there.
Personal Care & Companionship
Dementia & Alzheimer’s Care
Nursing & Medical Support
Respite Care for Family Caregivers
Facility Care Services
Qualified healthcare professionals for hospitals, long-term care facilities, and community organizations. Reliable staffing solutions when you need them most.
Registered Nurses & RPNs
Personal Support Workers
Short-term & Long-term Placements
24/7 On-call Support
Why Choose Us
Flexible, professional care on your terms
No Long Term Contracts
No obligations or commitments. Start, pause, or adjust services whenever you need.
Complete Flexibility
Customize your care schedule and services to fit your unique lifestyle and needs.
Professional Excellence
Highly trained, certified caregivers committed to the highest standards of care.
24/7 Availability
Round-the-clock support and care coordination, whenever you need us most.
How we work
Our Care Process
From first contact to ongoing care, we’re with you every step of the way
Step 1
Assessment
Complimentary consultation to understand your unique needs and preferences
Step 2
Tailored Care Plan
Customized plan designed around your schedule, budget, and care requirements
Step 3
Matching
Carefully paired with a qualified caregiver who matches your needs and personality
Step 4
Ongoing Support
Continuous monitoring and adjustments to ensure exceptional care quality
Where we Serve
Supporting diverse care needs across Ontario
For over 25 years, we’ve served the Ontario region, providing top quality, safe care without compromising your clients’ independence. We provide you the comfort and support to live and work better.
We understand that care needs can be urgent. In many cases we can arrange service from same day to within 24 hours of the initial consultation. Our team works efficiently to assess both your needs and values the importance of continuity of care. For specialized care requirements or unique requests, the timeline might slightly vary, but it is always a priority to arrange support as quickly as possible.
Our team includes experienced caregivers, certified personal support workers, and registered healthcare professionals who are carefully selected for their skills, compassion, and commitment to quality care. The screening process ensures that our team meet the same qualifications as governed by the Ministry of Long-Term Care as well as dementia specific training to accommodate those with memory impairment.
The cost of care can vary depending on the type of services and post-secondary degree/diploma requested, however it is discussed during the initial exploratory call, in advance of moving forward with detailed service plan and scheduling care. Costs for personal care can often be HST exempt and are discussed during the initial exploratory call. As an eco-friendly organization itemized invoices are electronically sent b-monthly to either client, family, insurance provider, or organization as requested. There are no administrative fees, contractual commitments, or cancellation fees as we understand healthcare needs can change quickly.
Thank you so much for assigning Aminat and Miriam to my Mother care. Both of these women are outstanding caregivers. If Miriam hadn’t been able to get my Mom up and ready, and if Aminat hadn’t been able to assist her in getting in and out of the wheelchair, taxis, etc., we would not have been able to get Mom to the medical appointment today. I am not exaggerating. I would not have been able to manage on my own, and Mom would have missed extremely important medical attention. they were also able to provide very valuable feedback regarding how she has been recently, which contributed to the validity of the assessment.
Claudia T
I spoke with Robert and Russell multiple times on the phone. They were genuinely concerned about matching the appropriate PSW to my mother who has been diagnosed with dementia. Robert was very thorough, asked important questions and he followed up to make sure we were satisfied with their services. It was evident I made the best choice for my mother. I will definitely use their services again in the near future.
Vasiliki P
I just want to say I would recommend Staff Relief Health Care Services for anyone in need of a support worker. They met my needs last minute and we’re able to get me a support worker at 11 PM who met and fit my criteria for my unique situation. They listened to what my needs were and gave me a PSW who fit those needs. I give them a 5 star rating for customer satisfaction and care.
Abe R.
I wanted to reach out to thank you for the service you and your organization provided for my mother in her final month of living.
Although you may hear this from many clients, we honestly couldn’t have navigated this without you, and I mean that sincerely.
Abi, Linda, Pat, Kamalpreet, were people that I met, and I will tell you that Abi and my mom had a great connection – she is a sweet and caring individual. I will also tell you that Pat sat by her bedside all night on her last night… she provided a level of care that allowed us peace of mind that my mother did not feel alone in her final days.
Jason T.
We are very satisfied with the care! Komal is very kind and attentive to my dad. She notices the small details day to day and always tries to accommodate and adjust to how he is feeling.
Patti D.
We are very happy with the care. Georgina in particular has been absolutely wonderful. Not only does she look after my Dad but she is a great support for my Mom, who really appreciates everything she does.
All the staff have been wonderful, from Diya to Mercy and the others who have stepped in to help. As well, the support from the Scheduling team has been excellent – always clear, timely and kind communication.
It’s been a challenging year working through my Dad‘s new health needs (and therefore the help my Mom’s needs) and we cannot thank you enough for all the support!
Amber B.
Our elderly parent was in the hospital and for a number of reasons we needed round the clock 1-to1-care to help our parent recovery quickly and safely. We called Staff Relief and they were able to provide qualified care to augment hospital services within hours!
We met with the Staff Relief members daily, they worked well with hospital staff, and were very well qualified and reliable in providing the care we requested.
M Vogel
Staff Relief has helped our family tremendously during a very difficult time. The personal support worker’s have all been kind, punctual and helpful. Customer service is 5-star. Robert, Russell and the Staff Relief team have always been attentive and prompt with any replies and assistance to our needs and schedule changes.
I strongly recommend Staff Relief.
Katie W
My husband and I have been involved with Staff Relief for night time PSWs for 18 months now. We could not ask for better communication and organization that Staff Relief has provided us.
Staff Relief is always looking for dedicated healthcare professionals who are passionate about making a difference. Join a supportive team providing essential care to individuals, families, and organizations across Ontario.
Fully Accredited
